個人媒體時代

星期六, 4月 09, 2011

中國國內外社交媒體對比圖:在線行為大不同

據國外媒體報道,中國擁有4.2億網民,他們同全球其它地區網民一樣酷愛社交媒體,尤其是本土社交媒體平臺。隨著社交媒體興起,越來越多公司開始利用其進行營銷、展示新產品及處理公關事件。

美國波士頓咨詢集團研究發現,中國網民平均每日在線2.7小時,高于其它發展中國家,幾乎與日本和美國看齊。多方面因素促使中國網民沉迷于社交媒體,比如獨生子女孤獨感強烈,渴望交流等。

一 項調查發現,亞洲用戶在線和離線好友幾乎一樣多,但在中國,年輕人在線好友明顯多于離線好友。相比其它國家,中國社交媒體更深入人們生活。奧美進行的一項 調查發現,55%中國網民發起或參與對公司的討論。隨著社交媒體的滲透,公司不得不重視社交媒體營銷。如果一家公司不能獲悉消費者如何在線評價自己,無疑 是一種風險。

為了進一步解釋亞洲社交媒體,奧美360度數字影響力(360° Digital Influence)團隊發布了國內外社交媒體對比圖,找出了與中國社交媒體對應的國際平臺。比如,在中國與Twitter相對應的是新浪微博,與YouTube相對應的是土豆和優酷。







這樣比較是有益的,但也可能產生誤導,畢竟中國社交媒體平臺和在線行為有自己的不同之處,是同當地語言、文化等相關聯的。不同國家和地區展現出的在線生活也 是不同的,即使經濟水平相似,也會有不同的特點。比如,日本和韓國網民分別更偏愛GREE和Cyworld,而不是國際知名社交網站。

中國網民使用視頻網站和美國網民使用YouTube就大為不同,YouTube的短視頻很受歡迎,而優酷和土豆用戶則更喜歡長視頻。中國用戶每天在視頻網站 停留時間平均為1小時,美國用戶每天在YouTube停留的時間則少于15分鐘。這樣看的話,中國視頻網站更像網絡電視臺或錄像機的替代品,或者說較為像 Hulu。

截止2010年上半年,中國網民人數已經達到4.2億,中國社交媒體也正在快速發展,正成為人們生活的一部分。這恰為在中國經 營的公司帶來機會-通過社交媒體找到接觸消費者的機會,同時規避不利影響。如果一家公司到現在還在忽視社交媒體,那是很危險的。曾經,忽略互聯網被視為失 去機會,現在,忽視社交媒體則是一種商業風險。

++++++

Six months ago Ogilvy’s China social media team created an infographic to show just some of the local platforms thriving in place of the major international equivalents.

Since then new social media platforms have become relevant, either side of the Great Firewall, and so we have reworked the infographic to reflect some of the changes. We have also widened the scope to include more platforms within some of the categories.


Major changes include:

Three new categories: professional social networks, which may become more important with LinkedIn’s China future still uncertain, mobile chat, and online music.

GroupOn’s Chinese platform: Although just launched, if their planned investment is anything to go by and they get over some of their initial obstacles, GroupOn China is likely to become a major player in the next few months.

Quora: Although different to Yahoo Answers, which it replaced, Quora is now the Q&A platform everybody is talking about. On the China side we have included its direct equivalent, Zhihu, as well as Baidu Zhidao and Tianya Wenda, which are more like Yahoo Answers.

More Tencent: This Chinese internet giant has been given a lot more face than last time, with the addition of their microblog and the highly populated but relatively inactive Qzone.

Of course, making graphics like this is far from being an exact science. Much of the changes we made are debatable, in many cases the Chinese equivalents have different features to their equivalents, and there are inevitable difficulties relating to category crossovers. We welcome any suggestions in the comments!